FAQs


ABOUT THE HAIR

What grade of hair do you offer? 
Only 100% virgin hair that has never been dyed or chemically treated. No blends. 

Can I dye or bleach the hair?
Yes, the hair can be dyed, bleached, curled or straighten. It is recommended that you wash and condition hair regularly. 

How long will the hair last?
The hair last up to 1 year with proper maintenance. 

How many bundles will I need? 
12-16" Inches -  2 bundles 
18-24" inches -  3 bundles 
26-30" inches - 4 bundles

(Suggestions based on using closures or frontals) 

How much do the bundles weigh? 
Each bundle weighs approximately 3.5 - 3.6 oz

What color are the bundles? 
The color of each bundle ranches from natural black to brown (1b or 2). No bundles are black or jet black. To achieve this color it is recommended you seek a licensed professional to render color treatments.

ABOUT THE WIGS

What type of wigs do you specialize in?  Handmade ready-to-wear lace closure wigs only. No customizing!
 
Do you bleach the knots?
All wigs come with bleached knots and pre plucked hairline.
 
What type of hair do you use? 
Only 100% virgin hair that has never been dyed or chemically treated. No blends. 
 
Can I dye or bleach the hair?
Yes. The hair can be dyed, bleached, curled or straighten. It is recommended that you wash and condition hair 
regularly. 
 
How long will the hair last?
The hair last up to 1 year with proper maintenance. 
 
Will I have to use glue to keep my wig down?
No. All wigs are made on spandex dome cap. Which fits to your head nice and snug. The “built in band” around inside of the cap is very strong and secure. No need for glue, clips, or combs. 
 
How do I measure my head to know what size (cap) wig I should order? 
Measure circumference around the head with measuring tape behind the ears.
 
What are the different cap sizes for wigs? 
SMALL : 20-21in circumference 
MEDIUM (standard): 21.5-22.5 circumference 
LARGE : 22.5-23.5 circumference
 

SHIPPING POLICY 

Please allow 5-7 business days after order is placed for shipping. Orders will only be shipped on business days (excluding weekends and holidays). Shipping is $10. Once product has been shipped you will receive shipping confirmation and tracking information via email. We are not responsible for lost or stolen packages. 

REFUND/EXCHANGE POLICY

Absolutely no refunds or exchanges on any products sold on this site. All sales are final. Once your order has been placed you are agreeing to these terms. Accepting these products back from any customer is considered to be unsanitary and could potentially cause health problems.